Privacy Policy

1. Introduction

Welcome to Valence Ops. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our website, services, and software (collectively, the "Services").

2. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as using our Revenue Calculator), or otherwise when you contact us.

• Business & Usage Data: When explicitly submitted via our calculators, we may collect anonymous metrics (such as lead volume, transaction values, industry) to improve our internal benchmarks and diagnostic systems.
• Analytics Data: If you consent to analytics cookies, we use Google Analytics to collect standard internet log information and details of visitor behavior patterns.
• Communication Data: Form submissions, scheduling data (e.g., via Calendly), and other direct communications.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Services.
• To improve, personalize, and expand our Services.
• To compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
• To fulfill and manage your orders, payments, returns, and exchanges made through the Services.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. We operate a consent banner allowing you to opt-in or opt-out of non-essential cookies.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Data Protection Rights

Depending on your location, you may have the following rights: The right to access, update or delete the information we have on you. The right of rectification. The right to object. The right of restriction. The right to data portability. The right to withdraw consent.

7. Contact Us

If you have questions or comments about this policy, you may email us at info@valenceops.com.