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FOR CLINICS · COACHING INSTITUTES · REAL ESTATE

You're spending money to get enquiries. Most of them never hear back
from your team.

Valence Ops fixes the follow-up gap — the window between a lead coming in and your team actually responding. We build the systems, run the automation, and recover the revenue you've already paid to acquire.

Elective clinicsCoaching & education institutesReal estate brokerages
Calculate Your Leakage →
Getting 20+ enquiries/month but less than 10% are booking? This is for you.
Lead Comes In
Ad · Google · Referral
⚠ 40% never contacted
CRM Capture
Auto-logged instantly
⚠ 25% no follow-up
WhatsApp Follow-up
< 2 min response
Appointment Set
Reminder automation
Revenue Closed
Deal won ✓
Based on 90-day lead audits across clinics, coaching institutes, and brokerages.
3–5%Dead leads that come back and convert
20–35%Missed appointments we recover
30 daysWhen you see first results
2–3 daysWhen your system goes live
If you run a coaching institute, real estate brokerage, or clinic in India with active inbound enquiries, this is your situation.
THE PROBLEM

You're not losing revenue from bad leads. You're losing it after they arrive.

Nobody owns the lead.

It lands in a shared WhatsApp inbox. Everyone assumes someone else handled it. Nobody did.

Follow-up is person-dependent.

If your best salesperson is sick, leads don't get followed up. Conversion shouldn't depend on one person's memory.

Your CRM looks clean. Your leads are dying quietly.

High-intent enquiries get marked 'called' or 'follow up later' — and never touched again. The dashboard looks fine. The revenue doesn't.

Response time is measured in hours.

A lead who enquires at 11am and hears back at 4pm has already booked somewhere else. Speed of response is your biggest conversion lever — and it's broken.

Another CRM won't fix this. You need enforcement, not software.

Most businesses already have the tools. What's missing is the logic that makes the team actually use them — automatically, without reminders.

What this costs a typical coaching institute

Leads per month150
Average transaction value₹60,000
Leads dying in pipeline (est.)~60 leads
Revenue leaking monthly₹36 lakh
Recoverable at 5% reactivation+₹1.8 lakh/mo

Illustrative. Your exact numbers are calculated during the diagnostic using your own lead data.

Run your own numbers ↓
SERVICES

Three things we fix. Your team doesn't change how they work — the system does it for them.

All three run automatically after setup. They act on your existing data without waiting for anyone to remember.

01 · REACTIVATION

Dead Pipeline Resurrection

We go back through your old leads and find the ones still worth chasing.

Every business has leads that went quiet — not because they weren't interested, but because nobody followed up consistently. We contact them on WhatsApp and email, filter who responds, and send the interested ones straight to your team to close.

3–5%of dormant leads convert. On a list of 500, that's 15–25 deals you've already paid for.
02 · NO-SHOW RECOVERY

No-Show Recovery System

When someone misses an appointment, we follow up within minutes — automatically.

A no-show isn't a lost lead. Most of them still want to come in — they just got busy. Our system sends a WhatsApp message within minutes of a missed appointment and books them back in before they forget.

20–35%of no-shows rebook

How we build it

Quote Follow-Up Enforcement

Sent a quote and heard nothing? We follow up so your team doesn't have to.

We send 3–5 touchpoints across WhatsApp and email over 7–14 days — adjusting based on whether they opened, replied, or went quiet. No manual chasing required.

CRM Infrastructure

We set up your CRM so every lead has an owner, a deadline, and a next step.

Most CRMs are installed but not configured for accountability. We build the stage logic, assign ownership rules, and set SLA timers so nothing falls through the gap.

WhatsApp Automation Stack

Every lead that comes in gets an instant response — without your team lifting a finger.

We build your WhatsApp intake, routing, and follow-up logic on WhatsApp Business API. New leads get contacted in under 2 minutes. Stale leads get flagged. Escalations happen automatically.

Curious how much revenue you're losing every month?

Plug in your numbers — see the leakage in 60 seconds.

Run the Calculator →
WHO IT'S FOR

Built for a specific type of business.
Tick the ones that apply.

We work best when all six are true. Check what applies and the score tells you exactly where you stand and what the right next step is.

You're already getting enquiries

At least 20/month across WhatsApp, calls, Instagram, or forms.

Average sale is above ₹25,000

One recovered deal covers the engagement. Below this the ROI math doesn't work.

You're the owner and you decide fast

No committee, no procurement, no multi-week sign-off.

You have some kind of lead tracking

CRM, spreadsheet, or even a messy WhatsApp thread. We restructure, we don't start from zero.

Running for at least 12 months

Real revenue, real lead history. The systems operate on data you already have.

Leads come in through more than one channel

WhatsApp plus at least one other: calls, Instagram DMs, email, or website.

Your fit score
0 / 6

Tick the criteria that apply to your business.

We're not the right fit if:

×

You need more leads before you have a conversion problem. We don't do lead generation. We'll refer you to someone better.

×

The buying decision goes through a committee, IT review, or multi-stakeholder sign-off.

×

The first ask is a website redesign, paid ads, or content marketing. That's not our lane.

×

The owner isn't personally involved in day-to-day lead handling.

HOW WE OPERATE

How we work — and what you can expect from week one

A defined, finite process — not a vague consulting relationship. Here's exactly how we work, from day one.

02Autonomous Systems

We build systems that run without us.

Every automation is built on your own accounts. Every rule is written in plain language your team can understand. If we walked away tomorrow, nothing breaks.

You own everything we build — forever.

04Focused Scope

We only work on one problem.

Post-lead conversion. If you bring up lead generation, paid ads, or branding — we refer you to someone better suited. We don't stretch outside our lane.

Specialists, not generalists.

06Qualified Clients Only

We disqualify clients who aren't ready.

If your business isn't the right fit, we tell you on the first call. We'd rather refer you to someone who can help than take a client we can't deliver for.

Every client we take, we expect to win for.

01Audit First

We start with what you already have.

Before we recommend anything, we go through your last 90 days of lead data. Not a generic audit — your actual numbers, your actual gaps.

You get a diagnosis before we touch anything.

03Data-Driven Scope

We never expand scope without data.

We don't pitch you the next service in month one. We recommend it only after the first 30 days shows it's needed — with numbers to back it.

No upsell without proof it's needed.

05Measurable Results

Results are measurable or we don't claim them.

Before work starts, we agree on exactly what success looks like. We track it every week and send you the numbers directly — no vague progress updates.

Weekly reports with your actual numbers.

This is how we operate — with every client, every time.

Ready to see if you qualify?

No pitch · No SDR screening · 45 minutes with actual numbers

PRICING

Fixed pricing. Zero ambiguity.

Three clear steps. We diagnose where your leads are dying, build the recovery system, and keep it running. Here's exactly what each step costs and what you get.

Step 1START HERE

Discovery Audit

₹5,000One-time · 5–7 working daysCredited or refunded, zero risk

We go through your last 90 days of leads — WhatsApp, CRM, spreadsheet, whatever you use — and show you exactly how many enquiries went cold, why, and what they were worth. You get a one-page report with the number. No pitch. If you don't proceed, full refund.

How many leads went cold in 90 days
Exact revenue sitting unrecovered
The two or three places your pipeline is breaking
₹5K credited if you proceed to the Sprint
Full refund if you don't
Book a Discovery Call
Step 2

Recovery Sprint

₹20,000One-time setup · 30 daysThis fee is adjusted against your first monthly payment

We take your old leads, contact them on WhatsApp, and find out who's still interested. The ones who respond get sent straight to your team's WhatsApp to close. Your team doesn't learn anything new — they just reply when a warm lead comes back.

🛡 If we message 200+ of your leads and not one person responds in 14 days — full ₹20,000 refund. No questions.

Old leads contacted on WhatsApp within 3 days of launch
Appointment reminders sent automatically — no-shows drop
Interested leads land in your team's WhatsApp ready to close
Live dashboard — you see replies coming in every day
Full summary report at 30 days
Get Started
Step 3

Ongoing Management

₹40,000Per month · minimum 3 monthsYour ₹20,000 Sprint fee is deducted from Month 1

After the Sprint shows what's recoverable, we keep the system running every month. New leads, old leads, missed appointments — all followed up automatically. Your team only does one thing: talk to people who've already said yes.

New and old leads followed up every month without manual effort
Missed appointments recovered within minutes
Lead list cleaned and organised continuously
Monthly report — revenue recovered, leads reactivated, no-shows rebooked
₹20,000 Sprint fee deducted from Month 1
Start with the Sprint

The ₹20,000 Sprint setup fee is backed by the Reply Guarantee. If we launch on 200+ validated leads and get zero engaged responses in 14 days, you get the full amount back.

Book a call to get started →
FAQ

The questions owners ask before they book

These are the actual objections that come up on every discovery call. If something isn't answered here, it gets addressed in the first 10 minutes of the call, which is free.

Having a CRM is not the same as having a follow-up system. If you can't tell us right now how many leads from last week went 24 hours without a reply — the CRM is installed but it's not working. We fix the part that makes it actually enforce follow-up.

Most implementations fail because someone sets up the tool and assumes the team will use it. They don't. What we build runs automatically — it doesn't wait for your team to remember. Whatever failed before was a people-dependent system. This one isn't.

We're not tracking people — we're tracking leads. The system shows whether a lead got a reply, not who made how many calls. Most teams actually prefer it because the confusion about who's supposed to handle which lead disappears completely.

Maybe. But before blaming lead quality, answer this: of your last 50 leads, how many got at least three follow-up attempts before being marked lost? If you can't answer that, the problem isn't the leads. That's exactly what the first 30 days reveals.

Everything we build lives on your own accounts — WhatsApp Business, your CRM, your n8n instance. When the engagement ends, you get full documentation of every automation, every rule, every SLA. Your system keeps running exactly as it was. You own it completely.

Good — that's how we build it. Every rule and automation is documented in plain language your team can follow without us. The goal from day one is that you don't need us. Most clients stay because the results compound, not because they're locked in.

START HERE

Find out exactly how many leads you're losing — and what they're worth.

45 minutes on a call. We go through your actual numbers — leads coming in, leads going cold, revenue sitting unrecovered. You leave knowing exactly where the problem is, whether you work with us or not.

No sales pitch · You speak directly with us, not a screening team · No pricing talk until we've looked at your numbers together

Every month this stays unfixed, leads you've already paid for keep going cold.